fb775 Privacy Policy

1. Introduction

fb775 ("we", "us", or "our") operates the website https://fb775.lat and is committed to protecting your personal data. This Privacy Policy describes the types of information we collect from users, how we use and store that information, and your rights in relation to it. By accessing or using the fb775 platform, you acknowledge that you have read, understood, and agreed to the practices described in this policy.

This policy applies to all players and visitors accessing fb775 from Bangladesh, including those using mobile devices to place bets, play slots, or engage with live casino games. We are committed to handling your data transparently and responsibly, in accordance with applicable data protection standards.

2. Information We Collect

When you register for an account, make a deposit, or interact with our platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, national ID number, and photographic identification for KYC verification.
• Contact details: email address, mobile phone number (used for account communications and OTP verification), and city of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial data: payment method details associated with bKash, Nagad, Rocket, Upay, or other supported deposit and withdrawal channels. We do not store complete card numbers.
• Transaction history: records of all deposits, withdrawals, bets placed, bonuses claimed, and game activity on your account.
• Technical data: IP address, device type, browser type and version, operating system, session duration, and pages visited during your session on fb775.
• Communications data: messages you send to our support team, feedback submissions, or any correspondence between you and fb775 staff.

We collect this information directly from you when you fill out registration forms, make financial transactions, or contact customer support. Some technical data is collected automatically through our servers when your device connects to fb775.

3. How We Use Your Information

The personal information we collect is used exclusively for legitimate operational and service-delivery purposes. Specifically, we use your data to:

• Create, maintain, and secure your player account, and verify your identity through our KYC process to comply with responsible gaming obligations.
• Process your financial transactions, including deposits via bKash, Nagad, Rocket, and Upay, and ensure timely withdrawals to your registered payment method.
• Deliver platform features, including access to cricket betting markets, slots, live casino games, crash games, and any promotional bonus offers you are eligible for.
• Provide customer support, respond to your inquiries, investigate disputes, and keep records of your service interactions for quality assurance.
• Send you service-related notifications, account alerts, important policy updates, and – only where you have opted in – promotional communications about bonuses and new game launches.
• Monitor platform activity for fraud detection, responsible gaming compliance, and to maintain the security and integrity of the fb775 gaming environment.

4. Sharing Your Information

fb775 does not sell your personal data. We may share your information only in limited circumstances and only where strictly necessary:

• Service providers: we engage trusted third-party technology and payment processing partners (such as payment gateway operators supporting bKash and Nagad integrations) who are contractually bound to protect your data and use it solely to provide services on our behalf.
• Legal obligations: we may disclose information when required to do so by applicable law, court order, or a request from a competent regulatory authority. In such cases, we will disclose only the minimum information necessary.
• Fraud prevention and security: in the event of suspected fraud, money laundering, or abuse of the platform, we may share relevant data with appropriate investigative bodies or partner platforms for protective purposes.

We do not share your data with third-party advertising networks, data aggregators, or any entity that would use your information for their own commercial purposes. Any partner receiving your data is bound by strict confidentiality obligations.

5. Cookies and Tracking Technologies

fb775 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files placed on your device that allow us to remember your preferences, maintain your login session, and analyze how users navigate the site. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire).

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on fb775, such as remaining logged in between visits or loading your saved game preferences. We do not use cookies to serve third-party advertising.

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter in order to fulfil the purposes outlined in this policy, including meeting legal, accounting, and reporting requirements. The specific retention periods we apply are as follows: account registration data and KYC documents are retained for a minimum of five years from the date of account closure; transaction records are retained for a minimum of five years; communications with our support team are retained for two years.

When your data is no longer required for any of the above purposes, we will securely delete or anonymise it. If you request account closure, we will initiate the deletion process for data that we are not legally required to retain, within 30 days of the verified closure request.

7. Your Rights Over Your Data

As a user of fb775, you have meaningful rights over your personal information. We are committed to honouring these rights in a timely and transparent manner. Your rights include:

• Right to access: you may request a copy of all personal data we hold about you at any time, along with information on how it is being used.
• Right to rectification: if any personal information we hold about you is inaccurate or incomplete, you have the right to ask us to correct or update it.
• Right to erasure: subject to legal retention requirements, you may ask us to permanently delete your personal data when it is no longer needed for the purpose for which it was originally collected.
• Right to restrict processing: you may request that we limit how we use your data in specific circumstances, for example while we investigate a correction request.
• Right to withdraw consent: where we process your data on the basis of your consent (such as sending promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact our support team via email at [email protected]. We will respond to all verified data rights requests within 30 days. We may need to verify your identity before processing your request to protect against unauthorised access to another person's data.

8. Security Measures

fb775 employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, access controls that restrict staff access to personal data on a need-to-know basis, and regular security reviews of our systems and infrastructure.

While we take all reasonable precautions to protect your data, no system or method of transmission over the internet can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your rights and freedoms, we will notify affected users promptly and take immediate remedial action.

9. Payments and Financial Data

fb775 facilitates deposits and withdrawals through trusted Bangladeshi payment services including bKash, Nagad, Rocket, and Upay, as well as select bank transfer options through banks such as Dutch-Bangla Bank, BRAC Bank, and City Bank. When you initiate a financial transaction, the payment processing is handled by the respective payment gateway operator. fb775 receives only a transaction reference and confirmation of payment status — we do not receive or store your full mobile banking PIN, bKash wallet password, or complete bank account credentials.

All deposit and withdrawal amounts are denominated in Bangladeshi Taka (৳). Transaction records are retained for compliance and dispute resolution purposes. If you believe a transaction on your fb775 account is incorrect or unauthorised, please contact our support team immediately at [email protected] so we can investigate on your behalf.

10. Children's Privacy

fb775 is strictly an adults-only platform. Our services are not directed at, and are not intended to be used by, any person under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we become aware that a user under the age of 21 has provided personal data to us, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on fb775, please contact us immediately at [email protected]. All players must be 21 years or older to register and play on fb775.

11. Changes to This Privacy Policy

fb775 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the fb775 platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information. If you do not agree with any changes, you should discontinue using fb775 and may request account closure by contacting support.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb775 handles your personal data, please do not hesitate to reach out to our dedicated support team. We aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected]